Exchanges


We know that you like to look good so if the fit isn’t right , we’re happy to accept exchanges on the item providing it is unworn, unwashed , has all the original labels and security tags attached and is dispatched to us within 14 days of you receiving the item.

HOW DOES IT WORK?
Step 1:
Simply fill out the contact form. Make sure you put your order number on there along with the item you wish to exchange.
Step 2:
Let us know what item and size you wish to exchange for (permitted it’s in stock). Exchanges can take 2-3 days to process.
Step 3:
We’ll contact you to let you know as soon as we receive have reviewed your request and send an email with return instructions.
Step 4:
As soon as we receive your item back we will process your replacement and e-mail you confirmation.
Please note we do cover the cost of returns, but we will only exchange your item for FREE and cover the delivery charge for up to one exchange.
Step 5:
We’ll contact you to let you know as soon as we receive have reviewed your request and send an email with return instructions.


At this present moment we can only exchange for items of the same value.

We want to make sure you love your new outfit, so if you need any further advice, our customer services team are here to help. Simply contact us at contact us