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OWN IT NOW& PAY FOR IT LATER!

Need it now? We hear you! Why wait for payday when you can buy that dream dress now and pay later. Simply follow the steps below and find out more.


HOW DOES IT WORK?

LOVE IT

Select Zip as your
payment method at checkout.

GET IT

Pay only 25% and enjoy
your purchase straight away.

OWN IT

Pay the rest over 3 fortnightly payments.
Interest free.


HOW DO I QUALIFY?

Have a UK issued debit card

You must be over the age of 18+ and living in the UK

Have good credit history


ZIP FAQ'S

WILL ZIP AFFECT MY CREDIT SCORE?

Zip performs a soft credit check with credit reference agencies to determine if you are eligible. This does not impact your credit score.

 

IS MY PAYMENT INFORMATION SAFE?

Payment information is processed securely by our payment gateway provider. All transactions take place via secured connections that adhere to the latest industry standards and security protocols.

 

WHAT HAPPENS IF I CANCEL OR RETURN MY ORDER?

Once the merchant has notified us of the cancellation/return and we’ve accepted it, Zip will cancel any future scheduled payments as well as refund any amounts due.
As soon as we have registered your cancellation or return, Zip will process your refund within 10-15 business days. Any partial refunds will be applied to outstanding instalments first.

 

WHAT HAPPENS IF I DONT PAY FOR MY ORDER?

Zip will automatically attempt to collect payment for your Pay In 4 purchase from the card you entered when you signed up to Zip.
If you miss a scheduled payment, Zip will give you 2 full days to process the payment yourself. On the third day after the payment was missed we will retry this payment again, if this retry is unsuccessful we will apply a £6 late fee to the instalment.
A payment can be made by you at any time by logging into your Zip customer portal. Please make sure you have money in your account in advance of your payments coming out. Zip will contact you directly by email and SMS in advance every time as a reminder.

 

I HAVE ASKED FOR A REFUND. HOW WILL I BE REFUNDED?

Payments are automatically scheduled to be taken every 2 weeks.

You’ll pay 25% of your full purchase upfront, then 25% every 2 weeks for the next 6 weeks. Zip will try to take payment during the day and try again if unsuccessful. If this fails, or if you'd like to make a payment earlier, you can log into your Zip customer portal and manually make a payment.

 

For more information, visit our Help pages at https://zip.co/uk.

IS THERE REALLY NO INTEREST APPLIED AND NO EXTRA FEES WHEN PAYMENTS ARE MADE ON TIME?

Nope, Zip are not like some traditional finance companies. As long as you pay your scheduled payments on time you will only pay the price advertised.

 

WHEN WILL MY PAYMENTS BE DUE?

Payments are automatically scheduled to be taken every 2 weeks.

You’ll pay 25% of your full purchase upfront, then 25% every 2 weeks for the next 6 weeks. Zip will try to take payment during the day and try again if unsuccessful. If this fails, or if you'd like to make a payment earlier, you can log into your Zip customer portal and manually make a payment.

 

For more information, visit our Help pages at https://zip.co/uk.



Payments are automatically scheduled to be taken every 2 weeks.

You’ll pay 25% of your full purchase upfront, then 25% every 2 weeks for the next 6 weeks. Zip will try to take payment during the day and try again if unsuccessful. If this fails, or if you'd like to make a payment earlier, you can log into your Zip customer portal and manually make a payment.

 

For more information, visit our Help pages at https://zip.co/uk.



I'VE RECEIVED A STATEMENT FROM ZIP BUT I'VE NOT YET RECIEVED MY GOODS

Zip is the finance provider and will not have information regarding your order status. Please always contact the retailer directly about your purchases.

 

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