Sustainability

IT'S ONLY THE BEGINNING

Club L is a brand with impact; committed to the championing of women, and the vital change for our planet. As we take these first steps in our sustainability journey, we accept our place in an ever-evolving industry built on newness and consumption and embrace our moral obligation to progress to a more meaningful, positive future for all. A future that brings transparency to customers, respect for our earth and high-quality products designed consciously. 

This is our purpose and our promise. 

“I saw a need for a brand that enables all women to celebrate themselves. From growing up in this industry, I found a lack of accessible luxury, unique statement designs and exceptional fit. With the same bold ambition for change, I’ve built something that is taking control from design to delivery and striving to support all women within business, partnerships and beyond. We are not perfect and never claim to be, but we can take the first steps to creating a more positive impact for our product, our planet and our people.” 

- Katie Randev, CEO

WE'D LOVE TO HEAR FROM YOU

Let’s make this change together, share your ideas on how we can create a long-lasting future for luxury fashion.

OUR PLANET

We have always approached creation thoughtfully, consciously, and at a mindful pace, avoiding overproduction.

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To reduce waste, we prioritise using more sustainable materials, with at least 50% certified recycled or responsibly sourced content in our labels and packaging. Our mailing bags are reusable, and made from circular conclusions, cutting down on new plastic production and pollution.

For UK customers, we offer low-impact delivery options, including Royal Mail and DPD. As part of our environmental commitment, we are working to measure our carbon footprint (GHG Scope 1, 2, 3) and actively reduce CO2 emissions across all operations.

Since 2023, we've transitioned to paperless invoicing, saving over 400,000 sheets of paper-equivalent to approximately one ton, or 30 to 40 trees.

OUR PRODUCT

We create exceptional-quality pieces designed to be cherished for a lifetime.

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Our goal is to extend the life of our products by promoting responsible consumption and encouraging customers to make informed, thoughtful purchases supported by eco-friendly aftercare tips.

Through repair, restoration, and circular practices, we ensure that 9 out of 10 of our products are re-sellable. The remaining items are meticulously refreshed using our spot wash and ozone machine, restoring them to near-perfect condition for Depop.

Our commitment to reducing landfill waste continues with the launch of our official Depop account, where pre-loved styles, end-of-stock items, and one-off samples find new homes.

OUR PEOPLE

We take pride in our exceptional team and the loyal customers who share our vision, confidence, and passion.

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As a female-founded business, we're driven by the mission to empower women, both through our products and within our organisation. With 82% of our total workforce and 71% of our senior leadership team being female, we are proud to champion women at every level.

Our commitment to people extends beyond the workplace. We offer comprehensive benefits packages that provide mental, physical, and financial support for all employees. We are dedicated to fostering a diverse and inclusive environment, building teams that reflect a range of backgrounds, perspectives, and experiences. Through personalised coaching, we help our employees nurture their talents and grow within the business.

Inclusivity is at the heart of everything we do, from our product designs to our website. We create inclusive styles that make all women feel exceptional, regardless of age, income, shape, or culture. Our modest and maternity collections are globally celebrated, alongside a website specially tailored for those with neuro-diverse needs.

OUR PROGRESS

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of Labelling & Packaging is 100% recyclable and includes a min 50% recycled content.

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of our supply chain is mapped.

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of our Tier 1 Suppliers show high performance in social audit.

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of the Senior Leadership Team is female and 52% of all Managers and SLT have been promoted from within the business

Our Timeline

Jan

2023

Introduced paperless invoicing, saving over 400,000 pieces of paper (approximately 1 tonne or 30–40 trees), while beginning to map our Tier 1 & 2 supply chain.

March

2023

Invested in more responsible operations at our distribution centre, including the installation of solar panels and spot wash and ozone technology to support more efficient garment processing.

May

2023

Strengthened our circularity and waste-reduction efforts through partnerships with Brown Recycling Ltd (recycling 100% of cardboard and paper), Duo (responsibly sourced, 100% recyclable return and mailing bags, plus a recycling plan), and Green IT for the recycling of all IT equipment.

August

2023

Enhanced both customer experience and product longevity by introducing an accessibility tool on site, alongside our product aftercare page and Refund for Repair option. 

Partnered with DPD and Royal Mail to offer more sustainable delivery options for UK customers. 

Nov

2023

Strengthened governance across our supply chain by introducing our Supplier Code of Conduct and UK & EU REACH Compliance Policy, while re-evaluating inbound shipping to achieve a 20% increase in sea freight compared to 2022.

Jan

2024

Established our official Depop page for pre-loved styles and one-off samples as part of our circular fashion journey. 

Renewed our Simplyhealth employee benefits following strong engagement in 2023. 

March

2024

Continued our growth by increasing our supply chain by 35% compared to 2023 and streamlining labels and packaging sourcing by appointing a single supplier. 

Continued international expansion with the introduction of localised sites in the UAE, Canada and Spain. 

June

2024

Introduced our Mental Health First Aider Programme and achieved our highest Trustpilot score of 4.4.

Aug

2024

Ranked 54th in The Sunday Times 100 'Fastest Growing Privately Owned Companies in the UK' and secured our first wholesale partnership in Kuwait with Harvey Nichols.

Sept

2024

Shortlisted at the Drapers Awards for Womenswear Brand of the Year, Pureplay of the Year and International Excellence, while also introducing our first influencer collection in collaboration with Leonie Hanne.

Nov

2024

Our Depop page surpassed 10,000 items sold in under one year, reinforcing our commitment to circular fashion. 

In support of lower-impact delivery, DPD reported a saving of 9,208 kg CO2 in 2024 through its electric delivery programme. 

Feb

2025

Announced the acquisition of Lavish Alice, welcoming the brand into the Club L family, while continuing international growth with the introduction of localised sites in Saudi Arabia.

March

2025

Became a Retail Week Awards 2025 nominee for The Fashion Retailer of the Year Award, while increasing our supplychain  by25% compared to 2024.

April

2025

Partnered with TDAS (Trafford Domestic Abuse Services) and took part in the Manchester 10K to raise funds in support of their work. 

Increased our Trustpilot score to 4.6, while our Depop shop surpassed 20,000 units sold, representing 100% growth in six months. 

Aug

2025

Established our first 3PL in the USA to improve regional service and support a lower carbon footprint, while continuing international expansion with the addition of localised sites in Germany, the Netherlands and Poland.

Dec

2025

Our delivery partners, Royal Mail reported a reduction in emissions from 178g CO2 per parcel (2024) to 165gCO2e per parcel (2025). 

Partnered with rental service HURR for an exclusive pop up in Selfridges.Our Refund for Repair programme delivered strong results. 

Feb

2026

Continued our European expansion with the introduction of our Sweden site and announced wholesale partnerships withOunass.