DELIVERY

We know how important it is for our customers to receive their delivery on time and to ensure that you select the right delivery for you please find our delivery information below.

STANDARD DELIVERY - From £3.99

DPD Click & Collect Next Day - £3.99
Ship to Shop allows customers to have parcels delivered to a local shop and pick up in their own time rather than risking having a parcel delivered in a ‘safe’ place. Order before 22:30 Monday to Thursday, or 14:30 Sunday.

DPD Next Day Delivery - £3.99
Order before 22:30 Monday to Thursday, or 14:30 Sunday.

DPD Isle Of Man - £11.99
Delivery is 2-4 working days from date of dispatch. Order before 22:30 Monday to Friday, or 14:30 Sunday.

DPD Standard (1-2 Working Days) £3.99
1 to 2 working day service. Order between 22:30 Thursday and 14:30 Sunday.

DPD Highlands & Islands - £11.99
Delivery is 2-4 working days from date of dispatch. Order before 22:30 Monday to Friday, or 14:30 Sunday.
Postcodes covered by this service:
AB22, AB31, B32, AB33, AB34, AB35, AD36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52,Y14, A84, H65, N37, R14, R21, K32, F26, H53, P31, F31, A41, F35, F56, P72, P75, H14, R42, A94, F52, A98, F94, V23, E21, R93, N41, E32, A81, P43, T34, E25, F23, A75, F45, H12, P56, H71, P85, H23, E91, P24, H16, T23, T12, P14, R56, A92, A96, A86, A91, X35, P47, A85, R45, A83, Y21, P61, H91, A42, T45, Y25, A63, A82, V93, R51, R95, X42, V35, V15, P17, F12, F92, F93, V94, V31, N39, H62, K78, K45, P12, K36, P51, W23, P25, V95, P67, H18, W34, N91, W91, E45, Y34, W12, V42, A45, R32, F42, E53, K56, P32, V14, K34, P81, F91, K67, E41, E34, V92, C15, H54, R35, X91, T56, F28, Y35, A67, P36,D01, D10, D11, D12, D13, D14, D15, D16, D17, D18, D02, D20, D22, D24, D03, D04, D05, D06, D6W, D07, D08, D09,FK17, FK18, FK19, FK20, FK21,GY9,HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9,IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9,IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV14, IV15, IV99,IV13, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV63,KA27,KA28,KW0, KW1, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14,KW15, KW16, KW17, KW18,PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51,PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78,PA80,PH15, PH16, PH17, PH18,PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50,ZE1, ZE2, ZE3

DPD Next Day Before 12:00* - £9.99
Order before 22:30 Monday to Friday, or 14:30 Sunday for next day delivery before 12:00. DPD next day is a working day service, so orders placed using this service will be delivered in 1 working day.
*Please note that certain postcodes take up to 2 working days on this service.

DPD Next Day Before 10:30* - £12.99
Order before 22:30 Monday to Friday, or 14:30 Sunday for next day delivery before 10:30. DPD next day is a working day service, so orders placed using this service will be delivered in 1 working day.
*Please note that certain postcodes take up to 2 working days on this service.

SATURDAY DELIVERY - From £5.99

DPD Saturday Predict (1hr Delivery Window)* - £5.99
Order before 22:30 Friday. Orders placed on this service will be given a 1 hour window of when their parcel will be delivered, between the hours of 08:00 – 18:00.
*Please note that certain postcodes take up to 2 working days on this service.

DPD Saturday Before 12:00 - £12.99
Order before 22:30 Friday for next day delivery before 12:00*
*Please note that certain postcodes take up to 2 working days on this service.

ADDITIONAL INFORMATION

All our deliveries are handled by DPD, DHL,Amazon or Royal Mail. Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made on refused deliveries will be minus the total delivery, the return cost, and our returns fee.

Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched by our team the next working day.

PREMIER DELIVERY - £14.99

Subscribe to our all-new premier delivery service to get an entire year of unlimited deliveries for £14.99, which is only £1.25 per month.

All you need to do is select premier delivery at checkout and your subscription will be automatically applied to your orders. Please ensure you are signed into your account when checking out so that your free delivery subscription is applied to your order. Note, that premier Delivery is only available to UK orders.

PREMIER DELIVERY - DISRUPTIONS TO SERVICE

Due to ongoing delivery disruptions across our couriers, there may be disruptions to your premier delivery subscription.

You will still qualify for free delivery and we will do our best to get your order to you next day, however, some orders may not be able to be fulfilled next day. Please allow an extra 2-3 days for these orders to be delivered before contacting our customer services team.

We are doing our best to work with our couriers to get this service back up and running as soon as possible.

We know how important it is for our customers to receive their delivery on time, please find our delivery information below.

Northern Ireland DPD Express £7.99

Order before 22:30 Monday to Thursday, or 14:30 Sunday. Deliveries are expected to be delivered 2-4 working days from dispatch. On Bank Holidays this time may increase by a few days.

ROI DPD Express- €17.99

Order before 22:30 Monday to Thursday, or 14:30 Sunday. Deliveries are expected to be delivered 2 working days from dispatch. On Bank Holidays this time may increase by a few days. We cover all delivery duties and taxes.

ROI DHL Express - €19.99

DHL is dispatched on the same day on orders placed before 14:00 BST. Deliveries are expected to be delivered 1 to 2 working days from dispatch. On Bank Holidays this time may increase by a few days. We cover all delivery duties and taxes.

We do not currently offer a Next Working Day or Saturday delivery service to ROI.

DELIVERY SERVICE

All our deliveries to the Republic of Ireland are handled by Royal Mail. Reliability is key, which is why we use a signed-for delivery service. Please make sure you or someone you know will be present either at a home or work address to accept your delivery.

If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

STANDARD DELIVERY

Standard delivery operates weekdays Mon - Fri 8am to 7pm. To ensure you get all your goods before the weekend, please place your order by Tuesday 8am EST to receive by Friday at the latest.

Unfortunately, we do not currently offer a Saturday service.

Sundays, Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.

*Delivery excludes Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico and the Virgin Islands.

DELIVERY SERVICE

All our deliveries are handled by DHL and reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

For orders placed to the United States Of America, you will not be charged customs taxes & duties on orders under $800. If your order is over $800, you will have to pay tax and duty fees.

Shipments to Canada are liable to duty payments for orders over $20.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

STANDARD DELIVERY - £14.99

Standard delivery operates weekdays Mon - Fri 8am to 7pm. To ensure you get all your goods before the weekend, please place your order by Tuesday 1pm GMT time to receive by Friday at the latest.

Unfortunately, we do not currently offer a Saturday service.

DELIVERY SERVICE

All our international deliveries are handled by DHL and reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

You will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.

We do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

DELIVERY SERVICE

All our international deliveries are handled by DPD and DHL and reliability is key, which is why we use a signed-for delivery service.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.

You will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination.

Club L London try our best to deliver within the stated timescales, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

DPD SERVICE DISRUPTIONS FRANCE

Please be aware that nationwide industrial action will take place on Thursday 19th January in France. Please allow 1-2 additional days on your expected delivery date due to these disruptions.

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Club L London.

For more accurate information, we’d suggest getting in touch with your local customs office, so you’re not surprised if there are any unexpected delivery charges at your end.

Europe

All orders to Europe and shipped with duties and taxes included which means there are no additional charges on receipt of your goods.

USA

For orders placed to the United States Of America, you will not be charged customs taxes & duties on orders under $800. If your order is over $800, you will have to pay tax and duty fees.

Canada

You will be requested to pay a standard Federal Sales Tax (GST) of 5% + a Provincial Sales Tax which varies by province. For some provinces, the combination of the two taxes is called HST.

On top of this, you will also have to pay duties on any purchases that are over CAD $140 and a $10.75 Canadian Post admin fee.

We're unable to advise how much total tax you'll have to pay as this varies by province and, in the case of Customs Duty, by product.

You will go through the standard procedure and receive the E14 Customs Invoice form and pay the sales tax, duty charges and handling fee as you normally would before the order gets released to you.

Mexico

You won’t see any customs charges on your order. However, if you are charged customs, please keep a proof of payment and contact our team.

Puerto Rico and US Virgin Islands

If your order is being delivered to Puerto Rico or the US Virgin Islands, you will cover any customs or import duties for your order. Once the order arrives at your customs office, you’ll be contacted with details of the charges.

Regardless of where you are shopping from, items are shipped from our UK warehouse, so you may be charged customs. You’ll see a message at checkout if this applies for any items in your order.

If you need to pay a customs charge the delivery partner will contact you directly once they have your parcel to collect payment. This fee will be charged regardless of the price of your parcel and we can't control these charges.

We’d hate for you to not receive your order so please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you.

We aim to dispatch your order within 24 hours, please note this can take longer during our sale periods, when it may take up to 48 hours for shipments to be dispatched.

We’re all about good relationships and we work closely with our shipping partner to minimise the potential impact of custom delays on our international customers, so please ensure you enter your email address and contact number on your order should they need to contact you.