DELIVERY
UK Deliveries
We know how important it is for our customers to receive their delivery on time and to ensure that you select the right delivery for you please find our delivery information below.
STANDARD DELIVERY - From £3.50
Royal Mail UK Standard- £3.50
Delivery is 2-4 working days from date of dispatch. Order before 22:00 Monday to Friday, or 14:00 Sunday. Please note - Royal Mail deliver on Saturdays.
Royal Mail Express (Order By 22:00) - £5.50
Order before 22:00 Monday to Friday for delivery in 1-2 working days. Please note - Royal Mail Deliver on Saturdays. For orders placed after 22:00 Mon-Fri, or on weekends, estimated delivery will be 2-3 working days.
The below postcodes have an estimated delivery of 2-3 working days: AB, BT, DD9, DD10, DD11, DG5-9, FK17, FK18, FK19, FK20, FK21, GY, HS, IM, IV, JE, KA27, KA28, KA29, KA30, KW, KY10, KY14, KY15, KY16, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH5, PH6, PH7, PH8, PH9, PH11, PH12, PH13, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH45, PH46, PH47, PH48, PH49, PH50, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, TD5, TD15, TR21, TR22, TR23, TR24, TR25, ZE.
Royal Mail Next Day Guaranteed - £6.99
Order before 18:00 Monday to Friday for guaranteed delivery before 1pm. Please note - Royal Mail deliver on Saturdays.
DPD Next Day - £6.50
Order before 21:00 Monday to Friday, or 14:00 Sunday. Estimated delivery next working day.
PREMIER DELIVERY - £14.99
Subscribe to our Premier Delivery service and for just one annual payment of £14.99, access unlimited orders and free next-day deliveries.
Simply select ‘Premier Delivery’ at checkout and your subscription will be automatically applied to orders. Please ensure you are signed into your account when checking out so that your subscription is valid.
*Premier Delivery is only available to UK residents. Postcode exclusions apply for next-day delivery and standard delivery applied where unavailable.
Republic of Ireland Deliveries
We know how important it is for our customers to receive their delivery on time, please find our delivery information below.
DPD Two Day- £7.99
Order before 22:00 Monday to Thursday, or 14:00 Sunday. Deliveries are expected to be delivered 2 working days from dispatch. On Bank Holidays this time may increase by a few days. We cover all delivery duties and taxes.
DELIVERY SERVICE
Reliability is key, which is why we use a signed-for delivery service. Please make sure you or someone you know will be present either at a home or work address to accept your delivery.
If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
USA DELIVERIES
For a seamless shopping and shipping experience, switch to our .us store
CANADA DELIVERIES
For a seamless shopping and shipping experience, switch to our .ca store
AUS DELIVERIES
For a seamless shopping and shipping experience, switch to our .au store
INTERNATIONAL DELIVERIES
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
Check the ‘Customs & Duties’ tab below for more information on any costs that can be incurred when shipping to your destination.
Club L London try our best to deliver within the stated timescales, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
UK POSTCODE RESTRICTIONS
STANDARD & NEXT DAY DELIVERY EXCEPTIONS: Please be aware our standard and Next Day Delivery options can take up to 10 working days in busy periods
CUSTOMS & DUTIES
Any customs charges are applied at the discretion of the carrier and local laws, and all customs charges will be payable by the customer. These will not be covered by Club L London.
For more accurate information, we’d suggest getting in touch with your local customs office, so you’re not surprised if there are any unexpected delivery charges at your end.
Europe
All orders to Europe are shipped with duties and taxes included, which means there are no additional charges on the receipt of your goods.
USA
For orders placed to the United States Of America, taxes & duties are calculated at checkout.
Australia
Canada
You will be requested to pay a standard Federal Sales Tax (GST) of 5% + a Provincial Sales Tax which varies by province. For some provinces, the combination of the two taxes is called HST.
On top of this, you will also have to pay duties on any purchases that are over CAD $140 and a $10.75 Canadian Post admin fee.
We're unable to advise how much total tax you'll have to pay as this varies by province and, in the case of Customs Duty, by product.
You will go through the standard procedure and receive the E14 Customs Invoice form and pay the sales tax, duty charges and handling fee as you normally would before the order gets released to you.
Mexico
You won’t see any customs charges on your order. However, if you are charged customs, please keep a proof of payment and contact our team.
Puerto Rico and US Virgin Islands
If your order is being delivered to Puerto Rico or the US Virgin Islands, you will cover any customs or import duties for your order. Once the order arrives at your customs office, you’ll be contacted with details of the charges.
Regardless of where you are shopping from, items are shipped from our UK warehouse, so you may be charged customs. You’ll see a message at checkout if this applies for any items in your order.
If you need to pay a customs, charge the delivery partner will contact you directly once they have your parcel to collect payment. This fee will be charged regardless of the price of your parcel and we can't control these charges.
USEFUL TIPS
We’d hate for you to not receive your order so please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you.
We aim to dispatch your order within 24 hours, please note this can take longer during our sale periods, when it may take up to 48 hours for shipments to be dispatched.
We’re all about good relationships and we work closely with our shipping partners to minimise the potential impact of custom delays on our international customers, so please ensure you enter your email address and contact number on your order should they need to contact you.
All our deliveries are handled by DPD, DHL, Amazon or Royal Mail. Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made on refused deliveries will be minus the total delivery, the return cost, and our returns fee.
Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched by our team the next working day.