Contact Us
From returns help and size information to restock sign ups, we have teams of experts here to assist with any enquiries you might have. We also provide answers to popular Club L London questions in our Help Centre, located in the footer of our site.
Due to severe weather conditions, there may be delays in deliveries. We appreciate your understanding and patience during this time
FREQUENT QUESTIONS
To find out about our returns policy, our delivery partners, ways to contact us and more, simply visit our Help Centre or click on the buttons provided below.
LIVE CHAT
Speak to one of our team members, we have live chat available Monday - Friday 8am -7:30pm BST.
CUSTOMER CARE
Our digital assistant is available to chat with 24 hours, 7 days a week, meaning your query could be resolved in a matter of minutes. Simply click the button below or the question mark on the right-hand corner of our site.
You can also send an email to one of our team members. They typically respond to enquiries within 1-2 business days however, at this busier time, it may take 3-4 business days to be contacted and note that sending duplicate emails will only delay response times. Please provide our team with as much information as possible in your initial email, including an order number and any photos they might need.
